Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher as you see it in the window above together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

Please note that advance booking is necessary when using this gift voucher. Please call us on Tel: +44 (0)203 961 3333. Kindly notify us at time of booking that this voucher is to be used, and present it to a member of staff on arrival. Vouchers are non-refundable and bookings are subject to availability. This voucher features a unique reference number to be quoted when reserving your experience with us. Vouchers are valid for 6 months from date of purchase.

Redeem locations

The Stratford Hotel, Queen Elizabeth Olympic Park, 20 International Way, London, E20 1FD, t: 0203 961 3333, e: [email protected]